Shipping Policy:

Minimum Delivery Timeline:

At AZIOT, we understand the importance of timely delivery. Our team strives to process and dispatch orders as quickly as possible. For standard shipping, the minimum delivery timeline is typically within 3-5 business days from the date of order confirmation.

Maximum Delivery Timeline:

While we make every effort to deliver your smart home products swiftly, certain factors such as location, unforeseen circumstances, or high order volumes might affect delivery timelines. In rare cases, the maximum delivery timeline can extend to 7-10 business days. Rest assured, our logistics partners are dedicated to ensuring your products reach you securely and on time.

Refunds/Cancellations:

Refund Policy:

We aim to provide you with the best smart home experience. If, for any reason, you are not satisfied with your purchase, AZIOT offers a hassle-free refund policy. Please note the following conditions:

• Initiating a Refund:
  • Refund requests can be made within 7 days of receiving the product.
  • To initiate a refund, contact our customer support team with your order details.
• Eligibility for Refund:
  • Products must be in their original condition and packaging.
  • Refunds are processed once the returned items are inspected and approved.
• Refund Timeline:
  • Once approved, refunds are processed within 10 business days.

Cancellation Policy:

• Order Cancellation:
  • You can cancel your order within 24 hours of placing it.
  • Contact our customer support team to cancel your order.
• Cancellation Fees:
  • No cancellation fees are charged for orders canceled within the stipulated time.
• Late Cancellations:
  • Orders canceled after 24 hours may be subject to a cancellation fee.

We are committed to providing transparent and customer-friendly policies. If you have any questions or concerns, feel free to reach out to our dedicated customer support team.